Request Support Services
PROFESSIONAL INSTALLATION & TRAINING
Wizard offers optional on-site Professional Installation & Training for all Wizard cutters, which includes installation of your machine at your place of business, plus training for you and your employees. Up to four (4) hours of combined installation and training service are included.
ON-SITE VISIT
Our highly-trained technicians frequently travel the United States to visit customers and provide on-site assistance. They can be scheduled to come to your business for an On-Site Visit that includes up to four (4) hours of combined installation, training, service, and repair. We provide hands-on maintenance to help customers find new efficiencies with their Wizard products, and ensure licenses are updated, settings are properly configured, and everything is operating smoothly.
CUSTOM MAT DESIGN
Advanced mat designs can be complicated and time consuming—we can help! A skilled designer will create your Custom Mat Design using our industry-leading FrameShop™ software, test and perfect the cut quality, and then send you the saved digital file (via email). Your custom designs will remain unique to your business, will help you stand out from your competition, and you may reproduce it as many times as needed. The design fee varies based on the complexity of the design and your delivery timeframe.
“I’m in love with my machine again, and you. With much appreciation!”
Request more information about Wizard Premium Service plans and other support options from Wizard:
